Overview
Real-time city issue monitoring
Total Complaints
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Pending
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Awaiting action
In Progress
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Being worked on
Resolved
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Daily Trend (Last 14 days)
By Category
Recent Complaints
| Complainant | Issue | Location | Status | Date | Action |
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All Complaints
Manage and update citizen reported issues
| # | Name | Category | Location | Status | Submitted | Actions | |
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Analytics
Data insights and reporting metrics
Total Issues
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Resolution Rate
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Most Frequent Issue
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Avg Resolution Time
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Category Distribution
Category Comparison
30-Day Complaint Trend
Status Breakdown
Manage Admins
Create unique Admin ID + password for each city staff member
Create New Admin
All Admin Accounts
| Admin ID | Name | Username | Role | Status | Actions | |
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